Frequently asked questions about roofing in London & Essex

Will I have to pay for a consultation and/or quote for my proposed roofing work?

No, Furlong Contracts UK Ltd. keep things very friendly and simple when it comes to an initial visitation regarding your roofing work. Whether you're considering some type of flat roof upgrade or tile replacement or just need some advice on a repair or guttering renovation, we endeavour to treat every customer with the same respect and courtesy as any other regardless of how big or small the job may be with our no obligation, free roofing services quotation. Contact us for more information.

Do you offer a written guarantee for your roofing work?

Yes, we offer Insurance Backed guarantees on all NEW re-roofing, as well as our personal assurance and continued after work customer care. Furlong Contracts UK Ltd. is a member of Fairtades trade association (part of the HomePro Group) which is an award winning insurance backed guarantee provider, offering peace of mind to homeowners and businesses alike.

Furlong Contracts UK Ltd. are also members of Trust Mark, the nationwide Government backed scheme to help consumers find reputable tradesmen to carry out work on their homes.

Are there any hidden costs or extra charges added to the final charge for my roofing job?

This is where most trade companies fall down with reputation, especially in the roofing business! The so-called cowboy roofers or 'Rogue Traders' as they're known, will use every trick in the book to manipulate the work to their financial advantage, Furlong Contracts UK Ltd. have decades of roofing experience through several generations, so are extremely concious of our excellent reputation and make every conceivable effort to ensure that what we quote is exactly what you pay! Obviously, there are times when unforeseen circumstances mean that certain material costs or indeed labour hours may vary, but most of the time we will swallow the difference ourselves. We can assure you from day one, that we are entirely trust worthy and reliable as our large list of past customers can testify (see here) and are renowned for playing by the rules and keepng to our word.

Do you use sub-contractors for any of your advertised roofing services?

We are a family run company with few employees, keeping overheads to a minimum to ensure a competetive pricing structure and reliable service. We do, sometimes, use very select, reputable companies to either work alongside Furlong Contracts UK Ltd and assist us with a medium or large job to meet a time schedule or sub-contract the work under our name and guarantee to carry out specialist services such as Fascia work etc. ALL OF OUR ASSOCIATED SUB-CONTRCATORS used are highly qualified to meet our professional association standards and have been working with us for many years already.

Do you specialise in certain aspects of roof work?

We carry out every conceivable roof-related service, from simple tile replacement, Soffits and Fascias, to complete new roofs and 3-layer felt systems on an industrial scale. We don't specify an exact roof work speciality but instead, pride ourselves on offering a COMPLETE roofing service from start to finish in every aspect of Domestic Roofing.

Where are Furlong Contracts UK Ltd. based and what areas do you operate?

We were previously based and worked from Chingford, North East London, but have now moved to a Loughton location, on the outskirts of London, a short drive from the city, west end and all other areas of the capital. We're also perfectly located on the borders of all the surrounding towns of Middlesex, Hertfordshire and Essex, with our registered office being in Halstead in West Essex. We obviously like to keep our roofing work business coverage sensible and realistic, and as such tend to work within a 25 mile radius of the M25 encompassing all these districts and a few areas beyond such as some parts of Buckinghamshire and Surrey. That's not to say Furlong Contracts UK Ltd. won't travel farther afield, obviously, we can negotiate with you depending on your job.

How long will a brand new replacement roof on an average 3-bedroomed semi-detatched take?

Information to follow

Are there any reviews of your past roofing work that I can read prior to making initial contact with you?

As members of the government backed TrustMark organization and also registered roofing contractors with Fairtrades, our past roofing works are both monitored and impartial feedback is left from our customers.

You can see our recent feedback here

What happens if I'm not satisified with your roofing work and/or change my mind about something?

Information to follow

Can I see some examples of your work to get an idea of how my roofing job could turn out?

We have a gallery to preview some examples of work and the sort of tiles and slates you can have for your roof. As this website is brand new, we don't have many examples of our past or recent various roof services but will be adding pictures as and when we can. Please check back regularly to see if there's anything to help you decide what you should have done. You can contact us here for any other questions you need answered

Guaranteed Roofs

Roofing Work Enquiries